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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Security Lessons We Learned the Hard Way in 2017

3 Security Lessons We Learned the Hard Way in 2017

2017 was filled with security issues ranging from threats and small attacks to major security breaches. You can learn a lot from the misfortunes of other ill-prepared organizations about how to prepare for and handle cybersecurity issues. This week’s tip is dedicated to learning a bit from some of the security problems that may have flown over your radar last year.

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4 Skills Needed for IT Project Management Success

4 Skills Needed for IT Project Management Success

An IT project manager is an important part of any new technology initiative in your workplace. Therefore, you should be looking for specific requirements when finding a project manager for your latest project implementation. Here are some specific traits that your business should look for in an IT project manager.

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Three Cybercrimes Have Ended in Guilty Pleas

Three Cybercrimes Have Ended in Guilty Pleas

When so much of what we write is about the threats and attacks that exist (and are carried out) in cyberspace, it is particularly refreshing when we can discuss those responsible for these attacks in the context of their legal proceedings. For example, today we are able to discuss how actors in some of the biggest recent cybersecurity events have entered guilty pleas.

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Tip of the Week: Learn How to Use the Microsoft Edge Browser

Tip of the Week: Learn How to Use the Microsoft Edge Browser

It’s no secret that, if given the choice, many users would elect to use Google Chrome over Microsoft Edge. To remedy this, Microsoft has adjusted Edge to be more customizable to the user’s preferences. For this week’s tip, we’ll look at how these features and settings can be set up.

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How to Leave Fake Tech Support Hanging

How to Leave Fake Tech Support Hanging

Tech support is there to help you, except when it isn’t. Many fraudsters will pose as a support technician to gain a target’s trust, only to cause them serious issues. To keep your organization safe, make sure that you are able to spot the warning signs of tech support fraud.

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At What Point Does a Service Become Spyware?

At What Point Does a Service Become Spyware?

Spyware, like other malware, is a problem for any organization. Since your business generates, collects, and uses considerable amounts of data, there are plenty of organizations that want to get their hands on it. You spend so much time and money protecting your data against threats on the Internet, but what if the spyware were to just come standard on the computer you just bought?

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Tip of the Week: Are You at Risk Due to the IoT?

Tip of the Week: Are You at Risk Due to the IoT?

The Internet of Things is now a commonality. IoT devices are in our homes, in our offices, and in our pockets. While these devices are incredibly convenient, they also contribute to some major security risks. For today’s tip, we’ll review some of the ways to reduce these risks while still leveraging the IoT.

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People May Not Trust the IoT, But They Still Use It

People May Not Trust the IoT, But They Still Use It

Connectivity is one of the major benefits of mobile technology, but some developments have taken this aspect to crazy (and borderline ridiculous) heights. The Internet of Things is forcing businesses to rethink the conventions of connectivity in ways which previously weren’t particularly necessary. Unsurprisingly, the Internet of Things is forcing business owners and normal users alike to remain skeptical of connected technology to a certain degree, and a survey from Cisco showcases this trend perfectly.

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Why You Need to Properly Dispose of e-Waste

Why You Need to Properly Dispose of e-Waste

Technology has become more commonplace in offices and homes all around the world, and you might find yourself replacing it more often than previously thought. This leads to an awful lot of waste that can accumulate in your office, be it an extra smartphone, desktop, or something as simple as a random, non-functional hard drive. However, getting rid of your old, unnecessary tech isn’t as simple as throwing paper into a recycling bin, and it shows in the amount of e-waste that infects the world every day.

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Tip of the Week: Keeping Productivity Up When the Internet is Down

Tip of the Week: Keeping Productivity Up When the Internet is Down

Modern businesses rely pretty heavily on the Internet--so much so that, should the Internet go down, many employees will find themselves at a loss as what to do. However, there’s no need to sacrifice productivity just because your Internet isn’t cooperating. There are plenty of ways to get something done on a day that the Internet calls in sick, which we’ll go over for today’s tip.

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ALERT: Meltdown/Spectre Vulnerability Grants Malware Access, Patch It Today

ALERT: Meltdown/Spectre Vulnerability Grants Malware Access, Patch It Today

Mere months after the firmware in their computer chips was found to be seriously flawed, Intel’s flagship product has once again brought some unpleasant attention to the company. While the issue now has a fix, there was the possibility that a solution could depreciate the functionality of the CPU.

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You Can’t Ignore the Elephant in the Server Room

You Can’t Ignore the Elephant in the Server Room

If there’s an issue that everyone is hesitant to acknowledge, it is said that there is an elephant in the room. Many companies may find that today, these elephants live in their server rooms. We’ll acknowledge these elephants and talk about a few ways that you can evict them from your company’s IT.

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Tip of the Week: Mastering Page Orientation in Microsoft Word

Tip of the Week: Mastering Page Orientation in Microsoft Word

There are times when using Microsoft Word that will require the addition of an outside element, usually something like an Excel sheet, PowerPoint slide or other visual aid. A common issue faced by users is having to significantly alter the size of the external element to fit between the margins of the portrait orientation, ultimately detracting from its impact.

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Is Your Cybersecurity Prepared for 2018?

Is Your Cybersecurity Prepared for 2018?

2018 could potentially be a big year for your business. However, your business needs to be around long enough to see any positives that may come its way, which means you need to be prepared for the negatives. Here are five resolutions for you to make this year to help preserve your organization’s cybersecurity.

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Identifying Personality Types will Help Your Networking Efforts

Identifying Personality Types will Help Your Networking Efforts

One experience that almost everyone has been involved in is the clashing of personalities. This is only natural, as different people are born with different predispositions and are raised in differing environments. However, in the business world, one should do their best to keep personal differences from affecting the professional relationships they form.

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Tip of the Week: Is OneNote, or Evernote, Right for Your Business?

Tip of the Week: Is OneNote, or Evernote, Right for Your Business?

When taking notes that relate to a business’ operations, these notes need to meet certain standards of clarity, cohesiveness, and comprehension. To accomplish this, you will need the right tools at your disposal. Today’s tip will evaluate two of the industry’s best note-taking applications to help you identify which is best for your needs. The applications: Microsoft OneNote, and EverNote.

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Links Discovered Between WannaCry and North Korea

Links Discovered Between WannaCry and North Korea

In a statement given by Tom Bossert, the homeland security adviser to the White House, blame for the WannaCry attacks leveraged from May 12th to the 15th in 2017 was attributed to the Democratic People’s Republic of Korea. This assertion is in line with the conclusions that New Zealand, Australia, Canada, and Japan have come to, according to Bossert.

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5 Ways to Reduce Technology-Related Stress in the New Year

5 Ways to Reduce Technology-Related Stress in the New Year

Your business either has a sound plan to manage its IT maintenance, or it does not. There is no middle ground here. Either you have an internal team dedicated to maintaining your IT infrastructure, or it’s not being taken care of as well as it should be. Even if you do have an internal team, you might notice that they simply don’t have time on their hands to handle all of their responsibilities. We’re here to introduce you to one of the most notable ways of keeping your technology in proper working order: managed IT services.

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Tip of the Week: Use Excel Like a Pro - Graphing

Tip of the Week: Use Excel Like a Pro - Graphing

Excel is the premier spreadsheet builder, and it’s extremely valuable that your organization get the most out of it. Spreadsheets are ideal for showcasing information in a compact manner, but without a couple of charts, your users will just be staring at cell after cell of boring old numbers. By using charts in Excel, you can take your spreadsheet building to the next level.

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Cybersecurity Can't Stop During the Holidays

Cybersecurity Can't Stop During the Holidays

This Christmas, technology is everywhere. Traditionally, the holidays were a time when things slowed down for businesses and people spent time with their families and put their work on the back burner. Those days are over. Today’s professional is lucky to get a day off for Christmas; and, because of the way business works today, may be asked to do more than ever around the holidays.

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