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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Internet Providers Have Started the 5G Trend

Internet Providers Have Started the 5G Trend

5G will be here eventually, but it’s just a matter of “when” it will arrive. It feels like we’ve been saying that 5G will arrive soon, but the fact remains that it’s not here… at this moment, anyway. Still, the ambiguity surrounding 5G, or the “Fifth Generation” of wireless networking, can get a bit confusing. We’ll help you clear up any confusion you might have about 5G so you can step into the future knowing what this technology might hold.

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Google’s Making Changes to Chrome, and Not Everyone’s Happy

Google’s Making Changes to Chrome, and Not Everyone’s Happy

Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome will no longer be as secure or as user-friendly. We’ll review some of the changes coming with Chrome 70, so you can decide for yourself.

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Getting to Know Technology: Link

Getting to Know Technology: Link

Navigation is important for any computing system--particularly the Internet, where there are countless destinations. The Internet is comprised of various web pages, images, videos, and many other valuable little bits of content that are all connected by a web of links. These links are the cornerstone of the Internet, and we’ll explain the details of how they work and what they are.

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Getting to Know Technology: Breadcrumbs

Getting to Know Technology: Breadcrumbs

In the fairy tale of Hansel and Gretel, the titular characters decided to leave a trail of breadcrumbs behind them, so they could find their way back home. While this strategy didn’t work out very well for the siblings, the same concept is used in computing today. We even refer to it as breadcrumb navigation in honor of the German fairy tale.

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Google’s Inflated Plan to Get the Internet to Billions of People Who Don’t Have It

Google’s Inflated Plan to Get the Internet to Billions of People Who Don’t Have It

It’s hard to believe that half of the world still doesn’t have access to the Internet. When so many people in the west take their near-ubiquitous Internet accessibility for granted, over three and half billion people don’t have access at all. Years ago, Google created what came to be known as X (or Google X) which was basically a research-and-development facility.

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The Chrome Browser is Redefining Your Security

The Chrome Browser is Redefining Your Security

When you are surfing the web, do you know if you are secure? Typically, your browser will tell you when a site is secure or not. This is especially important if you are putting in sensitive information, like passwords or credit card information. Google Chrome is stepping up it’s game to keep users safe.

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Three Reasons VoIP is a Great Choice for Businesses

Three Reasons VoIP is a Great Choice for Businesses

If you’re trying to run your business without considering communication, you’re crippling your business unnecessarily. One of the ways that you can improve communications is by capitalizing on a modern phone system that uses the cloud. You might be surprised by how great a cloud-hosted VoIP solution works for your business--especially if you haven’t thrown out the traditional telephone handset yet.

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Getting to Know Technology: Plug-In

Getting to Know Technology: Plug-In

The Internet is an amazing tool in and of itself, but like many tools, it can sometimes work better if other tools are used alongside it. These additional tools are called plug-ins. Here, we’ll discuss what a plug-in is, and how they all help us use the Internet a little better.

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Tech Term: Router

Tech Term: Router

The more that people depend on mobile devices and portable computers to get work done, the more businesses have to consider how to manage their organization’s wireless network. The router is the piece of hardware that makes the wireless network possible. Today, we will talk a little bit about the router and how its configuration can dictate the strength, reliability, and security of your business’ wireless network.

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Tech Term: Understanding HTML and Plain Text

Tech Term: Understanding HTML and Plain Text

During your time around computers, chances are high that you’ve heard the phrase “plain text” and the acronym “HTML” tossed around when it comes to your email. If you aren’t sure what these statements refer to, we’re here to help. Today, we’ll examine both HTML and plain text to produce a better understanding of these tech terms.

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Tip of the Week: Awareness Is Important When Surfing the Web

Tip of the Week: Awareness Is Important When Surfing the Web

We all love the Internet. We all use it almost every day. For this week’s tip, we’ll review a few ways to help keep yourself from getting in trouble while browsing.

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Tip of the Week: Are You at Risk Due to the IoT?

Tip of the Week: Are You at Risk Due to the IoT?

The Internet of Things is now a commonality. IoT devices are in our homes, in our offices, and in our pockets. While these devices are incredibly convenient, they also contribute to some major security risks. For today’s tip, we’ll review some of the ways to reduce these risks while still leveraging the IoT.

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Tip of the Week: Keeping Productivity Up When the Internet is Down

Tip of the Week: Keeping Productivity Up When the Internet is Down

Modern businesses rely pretty heavily on the Internet--so much so that, should the Internet go down, many employees will find themselves at a loss as what to do. However, there’s no need to sacrifice productivity just because your Internet isn’t cooperating. There are plenty of ways to get something done on a day that the Internet calls in sick, which we’ll go over for today’s tip.

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Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

It’s seems unbelievable just how much thought and effort hackers can put into their attacks. Scammers are all over the place, and you can never truly be safe. Here are six scams that you should always be on the lookout for.

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Tip of the Week: How to Use Webinars to Take Your Business to the Next Level

Tip of the Week: How to Use Webinars to Take Your Business to the Next Level

Authority. Knowing what your business does well, and using that knowledge, experience, and expertise to increase your company’s position within the market is more crucial for the small business today than ever before. This is because, from a competitive standpoint, the small or midsize business is not able to sport the kind of prices that larger firms can, and still make a profit. One way an organization can utilize this talent to increase the visibility of their offering is by using webinars.

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Tip of the Week: How To Troubleshoot a Faulty Internet Connection

Tip of the Week: How To Troubleshoot a Faulty Internet Connection

An Internet connection is one of the most crucial parts of running a modern business. However, this type of reliance can be crippling in the event that the Internet goes down. What can you do to make sure that downtime is limited to a minimum?

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Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Hackers Beware: IBM Unleashes Supercomputer Watson to Tackle Cybercrime

Sherlock Holmes is one of the most famous detectives in fiction, but without his dear Dr. Watson, he would have been stumped on occasion. There’s a good reason why IBM named its super-intelligent computer, Watson, after the famous character. True to its namesake, Watson is now being used to safeguard 40 organizations from cyber security threats.

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A Fascinating Look at How the Internet Has Changed the Stock Market

A Fascinating Look at How the Internet Has Changed the Stock Market

When you think about the stock market, one vibrant image that comes to mind is the chaotic trading floor of the New York Stock Exchange, with traders climbing over each other and barking orders. Today, the NYSE trading floor is much more subdued, a testimony to just how much technology has changed the financial marketplace.


Wall Street, BC (Before Computers)
Even before the advent of the computer, Wall Street was well known for utilizing technology. The ticker tape is a shining example; a fascinating device which gave a real-time and continuous printout on the performance of the market.

When combined with a nearby telephone, these two technologies gave the average Joe the ability to buy and sell securities on a whim. This helped pave the way for near-instantaneous trading, which was largely responsible for the dynamic growth experienced by the stock market during the twentieth century.

Make Way for the Computers
Later, the quotation board was adopted, retiring the iconic ticker tape machines. In the 1980s, modern computing tactics took front and center, thanks to the introduction of the Quotron. With this technology, brokerage houses gained the power to instantaneously manage large hedge funds by quickly reacting to market fluctuations.

The Internet Changes Everything
When the Internet revolution hit, using computers connected over a network wasn’t something new to Wall Street. In fact, as early as the 1970s brokerages had been using Electronic Communications Networks (ECNs) to make their own computer systems more efficient. However, before computer networking could significantly change the operations of a behemoth institution like Wall Street, significant capital first needed to be invested in order to build the infrastructure--a longtime task that was actually funded by significant technology investments being poured into the stock market.

With the rise of the Internet came online brokerages such as ETrade and Ameritrade. However, the major influence of such online tools which gave individual players unparalleled control over their investments is only part of the story. In 1994, two economists, William Christie and Paul Schultz, published a paper titled, “Why do NASDAQ Market Makers Avoid Odd-Eighth Quotes?” where they outlined a deliberate anomaly where market makers were manipulating the spread (the difference between the buy and sell prices of NASDAQ securities) to secure these individuals a higher profit margin. You may recall this event leading to a full-scale investigation and subsequent rule changes by the Security and Exchange Commission (SEC) to protect the smaller investors that made use of these online trading services. Eventually, even the traditional brokerages such as Charles Schwab and TD Waterhouse offered online trading that could be accessed by anyone.

Like with every good bubble, the crazy market growth fueled by Internet technologies (with frenzied spending seen particularly in 1999 and 2000) eventually popped. It took a few long years for the EU and US markets to rebound from the pop of the dot com bubble, but confidence in the markets was eventually restored, thanks to a realization that the Internet was much more than a fad and could be effectively utilized by companies to boost their sales base.

Online Trading at High Speed
No longer faced with the limitations of dial-up modems, today’s Internet speeds make it possible for investors to execute trades in incredibly short intervals--millions of times faster than what can be made by human decision making. This has led to the phenomena of quantitative trading, which uses complex algorithms to do trades so fast that a half a cent here and a half a cent there can lead to millions of dollars changing hands over millions of trades.

However, this technological development helped contribute to another major dip in the market, the housing collapse of 2008. Since then, several strategies and regulations have been implemented in an effort to keep tabs on this fast-paced market.Today, regulators heavily rely on automated systems in an effort to keep investors, traders, brokers, and everyone else involved in quantitative trading honest.

Despite the best efforts of regulators, they still find themselves in a reactive position to wild market fluctuations that are fueled by high-speed trading technologies. This was especially evident on May 6, 2010 in what was known as the “Flash Crash.” Wikipedia gives an account of this fateful day, “The Flash Crash, was a United States trillion-dollar stock market crash, which started at 2:32 p.m. EDT and lasted for approximately 36 minutes. Stock indexes, such as the S&P 500, Dow Jones Industrial Average and Nasdaq Composite, collapsed and rebounded very rapidly. The Dow Jones Industrial Average had its biggest intraday point drop (from the opening) up to that point, plunging 998.5 points (about 9%), most within minutes, only to recover a large part of the loss. It was also the second-largest intraday point swing (difference between intraday high and intraday low) up to that point, at 1,010.14 points. The prices of stocks, stock index futures, options and exchange-traded fund (ETFs) were volatile, thus trading volume spiked. A CFTC 2014 report described it as one of the most turbulent periods in the history of financial markets.”

On the upside, the market rebounded almost as fast as it fell, finishing down only three points. It took regulators over four months to determine the cause of this “hiccup,” which stemmed from an algorithm being triggered by a very large sale of stock, along with the same-day announcement that Greece was bankrupt. Protections have since been put into place, but it just goes to show how volatile technology makes today’s financial markets when millions of trades are being made every minute.

What’s your opinion of all of these crazy changes experienced by the stock market (and perhaps your portfolio) due to the introduction of new technologies? Does it make you more cautious to invest or emboldened to take greater risks?

Additionally, how does the story of technology changing the financial markets relate to how technology has changed your own business model over the years? Has it made you faster, more automated, and more effective? Share your thoughts with us in the comments.

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3 Ways the Internet Makes Things Easier, But Not Necessarily Better

3 Ways the Internet Makes Things Easier, But Not Necessarily Better

Do you remember the days where you didn’t have the the Internet? Remember going to the library to research information, or using a phone book to find contact information for an important contact? These are only a few ways that the Internet has changed society.

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Tip of the Week: Don’t Be Caught Off Guard By What People Online are Saying About Your Business

b2ap3_thumbnail_manage_your_online_reputation_400.jpgEvery business owner understands that having a good reputation is paramount toward their success. Yet, some business owners may not fully grasp just how much the Internet influences their company’s reputation in today’s business environment. In order to find out what the people of the Internet are saying about your business, you have to manage your company’s online reputation.

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