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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Judge the Quality of an IT Provider’s Services

How to Judge the Quality of an IT Provider’s Services

It’s a safe assumption that your business relies on some technology in order to operate (after all, you are reading a blog on the Internet). As a result, it is likely that you will require some level of IT support at some point. While this may sound like something simple enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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Tip of the Week: Turn It Off and Turn It On, Again

Tip of the Week: Turn It Off and Turn It On, Again

The people that support a business’ information systems are widely renowned as a bunch of nerds sitting in a basement office waiting for someone that matters calls them upstairs. Now, we think this characterization is unfair (of course), but since our jobs are so technical, it can be hard to relate with clients all the time. Fortunately for us, the most useful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried turning it off, and turning it back on? 

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The Value That Managed IT Services Bring to the Table

The Value That Managed IT Services Bring to the Table

We’re always trying to get our message out, sharing how our services can bring value to just about any kind of business - including nonprofits and municipalities - seeing as just about every business today relies on technology to some degree. Here, we wanted to demonstrate how that value can present itself through managed services.

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What Value Do Managed Services Offer? Finally, Procurement

What Value Do Managed Services Offer? Finally, Procurement

The information technology solutions that are out there for businesses to utilize are constantly improving. While these improvements are beneficial to your operational abilities, you do need to make sure you are staying up to date. This is where a managed service provider can help. Here, in the final part of our series exploring the value of managed services, we’re considering procurement assistance.

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What Value Do Managed Services Offer? Secondly, Support

What Value Do Managed Services Offer? Secondly, Support

It wasn't too long ago that we had to lug a computer into the shop to get it fixed if something were to go wrong with it. Frankly, with the pace that business is conducted at today, this approach simply isn’t effective for businesses any longer. Now, with the support of a managed service provider, support is available much more efficiently and affordably than ever.

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Fix Any Bit of Data Leakage

Fix Any Bit of Data Leakage

How valuable is the data that you’ve collected during your time in business? What would it mean if it were to leak somewhere beyond your control? Today we’ll discuss ways to control your data leakage.

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Ask Your Managed Service Provider These 6 Questions

Ask Your Managed Service Provider These 6 Questions

Your business’ technology solutions might be a major point of contention for your bottom line, but that doesn’t mean that you can’t create value with it. In fact, one of the best ways you can create value for your business’ IT is by implementing a better way of managing it. We’ll walk you through what it means to shift from break-fix IT to managed IT services, as well as what questions you should ask to expedite the process.

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Three Gifts for Your IT Resource

Three Gifts for Your IT Resource

The holiday season is here, and the spirit of giving is in the air. Why not give the IT professional in your life a few things that they’ve been wishing for all year? Here, we’ve compiled a list of things you can give them, some of which will cost you (and your business) nothing.

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Fake Tech Support Knows Way More than It Should

Fake Tech Support Knows Way More than It Should

Tech-support scammers traditionally are people who dial random numbers and try to convince the people on the other end of the phone that their computer has problems and they can fix them if the user allows them to remote into the device. They use tactics that are as generic and vague as possible, to avoid having to mention any specifics; and, since some people (especially those who have computers that are a few years old) find that their system’s performance is sluggish, they will give these people access. This typically ends in disaster.

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Value-Driven Managed IT Services Boosts the Bottom Line

Value-Driven Managed IT Services Boosts the Bottom Line

Businesses of all sizes use varying degrees of technology to improve organizational productivity, efficiency, and security. The more a business depends on its data, the more crucial it is for them to manage and maintain the systems in which this data is dependent. For organizations that have a lack of financial resources to support these systems, it is often left to unqualified employees, putting your business at risk. What do you do when you need expertise that you lack and can’t afford to hire in-house staff?

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How to Leave Fake Tech Support Hanging

How to Leave Fake Tech Support Hanging

Tech support is there to help you, except when it isn’t. Many fraudsters will pose as a support technician to gain a target’s trust, only to cause them serious issues. To keep your organization safe, make sure that you are able to spot the warning signs of tech support fraud.

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You Can’t Ignore the Elephant in the Server Room

You Can’t Ignore the Elephant in the Server Room

If there’s an issue that everyone is hesitant to acknowledge, it is said that there is an elephant in the room. Many companies may find that today, these elephants live in their server rooms. We’ll acknowledge these elephants and talk about a few ways that you can evict them from your company’s IT.

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You Can’t Afford to Let Your Network Go Unmanaged

You Can’t Afford to Let Your Network Go Unmanaged

While maintaining any system can be a pain, your business can’t afford not to maintain your network. An MSP can help you to do so, delivering the benefits of regular network maintenance.

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