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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Microsoft Now Pushing Into the Technology as a Service Market

Microsoft Now Pushing Into the Technology as a Service Market

One of Microsoft’s latest moves to appeal to business owners has been to establish a Technology as a Service program, allowing small businesses to purchase Surface products, accessories, and support by subscribing to a monthly payment plan. What’s more, when time comes to upgrade, customers can do so, although some fees may apply as dictated by the lease.

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Is Unplugging From Technology a Good Idea While On Vacation?

Is Unplugging From Technology a Good Idea While On Vacation?

Vacations are an important part of maintaining one’s sanity, especially if you’re a business owner. However, unless you have a reliable staff that can handle the management of your business, chances are that you might feel like you can’t get away from the office long enough to relax. While it might seem tempting to disconnect yourself from the office entirely while on vacation, it’s actually better for your business if you don’t.

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Tip of the Week: 4 Steps to Troubleshoot a Weak Wi-Fi Signal

Tip of the Week: 4 Steps to Troubleshoot a Weak Wi-Fi Signal

Your wireless router is critical to your business’s online infrastructure and provides your team with precious wireless Internet connections throughout the office. You need to ensure that the signal can reach your entire office. Here are some tips to help you figure out where to put your router, and to ensure that its signal is as strong as possible throughout your office.

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How We Know that Mark Zuckerberg Has Never Seen Spaceballs

How We Know that Mark Zuckerberg Has Never Seen Spaceballs

Twitter recently experienced a major hack where it saw 33 million user login credentials stolen. What may be more alarming than the hack itself is what the stash of stolen credentials reveal about users’ password security habits. Or, to put it more accurately, the lack thereof.

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This Breakthrough By MIT Will Propel Artificial Intelligence to New Heights

This Breakthrough By MIT Will Propel Artificial Intelligence to New Heights

No security solution is perfect. Each one has its own set of pros and cons. For example, relying completely on an automated solution is thorough, but it will flag plenty of threats that aren’t really threats (aka, false positives). Meanwhile, a human overseeing security is great for spotting worrisome trends, but a human can’t possibly catch every single attack. With this dynamic in mind, a team of researchers from MIT has successfully blended the two.

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Tip of the Week: How to Avoid Back Pain and Eye Strain in the Office

Tip of the Week: How to Avoid Back Pain and Eye Strain in the Office

Working at a desk is a fairly inescapable for the modern office worker. The trouble with sitting at a desk for long intervals is that it causes physical issues, especially if the workspace isn’t properly set up. Fortunately, you don’t have to invest in specialized equipment; it’s fairly simple to establish best practices that will ensure employee comfort and productivity.

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3 Talk-to-Text Apps that are Well Worth the Money

3 Talk-to-Text Apps that are Well Worth the Money

The development of mobile platforms have led to the development of hundreds of apps that give users the ability to capture websites, take notes, and do just about anything else as it pertains to a person’s daily business tasks. Some users of modern smartphones (and other mobile devices) routinely complain about the reliability of the on-screen keyboard interface, as communication is as important to the development and outcome of projects as ever. For this reason, some developers have begun creating applications that allow users to dictate to their devices; turning spoken words in to text. Here are three of the most reliable options to turn your voice into text.

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Adoption of Cloud Services Continues to Increase in 2016

Adoption of Cloud Services Continues to Increase in 2016

There’s no denying that your business’s productivity suite is one of its most valuable software solutions. Cloud services like Google Apps for Work and Microsoft Office 365 continue to be huge game-changers in the business environment, and it’s been found that their increasing popularity is thanks to the convenience of providing mobile access to important data and applications.

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Tip of the Week: Convert a Picture to a PDF and Upload it to Google Drive for Android

Tip of the Week: Convert a Picture to a PDF and Upload it to Google Drive for Android

Google Drive, available for both iOS and Android, is continuously being updated with new features and functionality. One of the most interesting features is the ability to take a picture of a document, and store the file in Drive as a PDF. Plus, if the file has text, it will be compatible with Drive’s search function.

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Take it From This Poor Schmo, One Wrong Click Can Delete Your Entire Company

Take it From This Poor Schmo, One Wrong Click Can Delete Your Entire Company

It’s every business owner’s worst nightmare: one mistake, and all of their data is wiped out. This very situation happened recently to a hosting provider, and his story serves as a cautionary tale in regard to data storage best practices.

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4 Fun Facts That Will Make You See Smartphones in a Whole New Light

4 Fun Facts That Will Make You See Smartphones in a Whole New Light

Smartphone technology is currently experiencing cool innovations. Plus, there are some crazy reasons behind what these devices can and can’t do that you may not have known about. Check out these four cool smartphone factoids from List25.

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Tip of the Week: Tired of Those Windows 10 Lock Screen Ads? Here’s How to Turn Them Off!

Tip of the Week: Tired of Those Windows 10 Lock Screen Ads? Here’s How to Turn Them Off!

If your business is using Windows 10 on your workstations, you might have noticed that there are plenty of advertisements geared toward marketing some product or service to users. These advertisements can get annoying. We’ll show you how to turn off the lock screen ads that appear before you log in.

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Alert: Users of 7-Zip Should Immediately Upgrade to the Latest Version

Alert: Users of 7-Zip Should Immediately Upgrade to the Latest Version

One of the latest vulnerabilities in open-source software can be found in 7zip, a file archiver and decompresser. 7zip has been found to have several security vulnerabilities which have software developers rushing to fix their products. The damage done extends far beyond 7zip, reaching both people who use 7zip itself, and developers who have used the technology in the creation of their own tools and software.

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If You’re Running Older Versions of Internet Explorer, Java, or Flash, Your PC is at Risk

If You’re Running Older Versions of Internet Explorer, Java, or Flash, Your PC is at Risk

It’s important that your business uses the most recent version of any operating systems and software solutions used by your workforce, but Internet Explorer “fans” have had a rough start to 2016. Nearly a quarter of all Windows PCs are still using unsupported versions of Internet Explorer, half of which are still running Windows XP.

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Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Tip of the Week: 4 Ways to Get a Handle on Social Media in the Workplace

Social media may be a great way to connect with other professionals and communicate with your friends, but it can be dangerous if you have poor posting habits. Before you share something, think twice about whether it contains any sensitive information that could be risky to yourself and your business.

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40 Microsoft Software Titles to Reach End of Life/Extended Support in July 2016

40 Microsoft Software Titles to Reach End of Life/Extended Support in July 2016

All business owners should be aware of which Microsoft products they use. It’s one of the many complex and confusing parts of managing your technology. Of course, all great things must eventually come to an end, and the same applies to your mission-critical applications and operating systems. When your solutions can no longer be considered secure and are no longer supported by the developer, you know it’s time to move on and upgrade to something better.

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A Fascinating Look at How the Internet Has Changed the Stock Market

A Fascinating Look at How the Internet Has Changed the Stock Market

When you think about the stock market, one vibrant image that comes to mind is the chaotic trading floor of the New York Stock Exchange, with traders climbing over each other and barking orders. Today, the NYSE trading floor is much more subdued, a testimony to just how much technology has changed the financial marketplace.


Wall Street, BC (Before Computers)
Even before the advent of the computer, Wall Street was well known for utilizing technology. The ticker tape is a shining example; a fascinating device which gave a real-time and continuous printout on the performance of the market.

When combined with a nearby telephone, these two technologies gave the average Joe the ability to buy and sell securities on a whim. This helped pave the way for near-instantaneous trading, which was largely responsible for the dynamic growth experienced by the stock market during the twentieth century.

Make Way for the Computers
Later, the quotation board was adopted, retiring the iconic ticker tape machines. In the 1980s, modern computing tactics took front and center, thanks to the introduction of the Quotron. With this technology, brokerage houses gained the power to instantaneously manage large hedge funds by quickly reacting to market fluctuations.

The Internet Changes Everything
When the Internet revolution hit, using computers connected over a network wasn’t something new to Wall Street. In fact, as early as the 1970s brokerages had been using Electronic Communications Networks (ECNs) to make their own computer systems more efficient. However, before computer networking could significantly change the operations of a behemoth institution like Wall Street, significant capital first needed to be invested in order to build the infrastructure--a longtime task that was actually funded by significant technology investments being poured into the stock market.

With the rise of the Internet came online brokerages such as ETrade and Ameritrade. However, the major influence of such online tools which gave individual players unparalleled control over their investments is only part of the story. In 1994, two economists, William Christie and Paul Schultz, published a paper titled, “Why do NASDAQ Market Makers Avoid Odd-Eighth Quotes?” where they outlined a deliberate anomaly where market makers were manipulating the spread (the difference between the buy and sell prices of NASDAQ securities) to secure these individuals a higher profit margin. You may recall this event leading to a full-scale investigation and subsequent rule changes by the Security and Exchange Commission (SEC) to protect the smaller investors that made use of these online trading services. Eventually, even the traditional brokerages such as Charles Schwab and TD Waterhouse offered online trading that could be accessed by anyone.

Like with every good bubble, the crazy market growth fueled by Internet technologies (with frenzied spending seen particularly in 1999 and 2000) eventually popped. It took a few long years for the EU and US markets to rebound from the pop of the dot com bubble, but confidence in the markets was eventually restored, thanks to a realization that the Internet was much more than a fad and could be effectively utilized by companies to boost their sales base.

Online Trading at High Speed
No longer faced with the limitations of dial-up modems, today’s Internet speeds make it possible for investors to execute trades in incredibly short intervals--millions of times faster than what can be made by human decision making. This has led to the phenomena of quantitative trading, which uses complex algorithms to do trades so fast that a half a cent here and a half a cent there can lead to millions of dollars changing hands over millions of trades.

However, this technological development helped contribute to another major dip in the market, the housing collapse of 2008. Since then, several strategies and regulations have been implemented in an effort to keep tabs on this fast-paced market.Today, regulators heavily rely on automated systems in an effort to keep investors, traders, brokers, and everyone else involved in quantitative trading honest.

Despite the best efforts of regulators, they still find themselves in a reactive position to wild market fluctuations that are fueled by high-speed trading technologies. This was especially evident on May 6, 2010 in what was known as the “Flash Crash.” Wikipedia gives an account of this fateful day, “The Flash Crash, was a United States trillion-dollar stock market crash, which started at 2:32 p.m. EDT and lasted for approximately 36 minutes. Stock indexes, such as the S&P 500, Dow Jones Industrial Average and Nasdaq Composite, collapsed and rebounded very rapidly. The Dow Jones Industrial Average had its biggest intraday point drop (from the opening) up to that point, plunging 998.5 points (about 9%), most within minutes, only to recover a large part of the loss. It was also the second-largest intraday point swing (difference between intraday high and intraday low) up to that point, at 1,010.14 points. The prices of stocks, stock index futures, options and exchange-traded fund (ETFs) were volatile, thus trading volume spiked. A CFTC 2014 report described it as one of the most turbulent periods in the history of financial markets.”

On the upside, the market rebounded almost as fast as it fell, finishing down only three points. It took regulators over four months to determine the cause of this “hiccup,” which stemmed from an algorithm being triggered by a very large sale of stock, along with the same-day announcement that Greece was bankrupt. Protections have since been put into place, but it just goes to show how volatile technology makes today’s financial markets when millions of trades are being made every minute.

What’s your opinion of all of these crazy changes experienced by the stock market (and perhaps your portfolio) due to the introduction of new technologies? Does it make you more cautious to invest or emboldened to take greater risks?

Additionally, how does the story of technology changing the financial markets relate to how technology has changed your own business model over the years? Has it made you faster, more automated, and more effective? Share your thoughts with us in the comments.

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Tip of the Week: 10 Google Easter Eggs - Because the Internet Isn’t Distracting Enough

Tip of the Week: 10 Google Easter Eggs - Because the Internet Isn’t Distracting Enough

In a recent poll by WSJ/NBC comparing tech companies to US presidential candidates, Google came out on top with 67 percent of respondents having a positive opinion of the company. Compare this to Apple’s 54 percent, and 43 percent going to the highest-rated candidate. Perhaps Apple and the politicians can take a cue from Google and make use of Easter eggs, because who doesn’t love Easter eggs?


Of course, we’re not talking about the colored eggs hidden in the yard every spring. No, we’re referring to the fun surprises Google has added to their search engine. By entering a specific search query into Google.com, you’ll encounter a Google Easter egg. Over the years, Google’s hidden a few dozen Easter eggs. Here’s how to access FRS Pros’s 10 favorite eggs!

Type “Atari breakout” and click Images
This will turn all of the searchable images into a playable game of the classic video game Super Breakout. Be sure to turn on your speakers to enjoy the nostalgic sound effects.

Type “Askew
This clever Easter egg will tilt your search results just enough to be noticeable. Don’t worry, after you leave the page your screen will be back to normal.

Type “Festivus
“Festivus for the rest of us!” Festivus is a made up holiday originating from the television show Seinfeld. By searching for “Festivus,” you’ll find out exactly what the holiday is all about, while being treated to a traditional Festivus pole located on the left side of your screen.

Type “Google in 1998
Computer users with fond memories of the 90s will appreciate this one. This Easter egg will provide you with a fascinating glimpse of what Google looked like--almost 20 years ago!

Type “Zerg rush
Players of the popular video game StarCraft and “n00bs” alike will appreciate this egg. Essentially, this search causes Google’s letters to attack the search results, and the only way you can stop them is to frantically click each one until they disappear. However, characteristic of the game’s Zerg rush, doing so will only cause more Zerg-like letters to appear, until you’re overwhelmed and your precious search results are destroyed. Also, notice the handy-dandy score counter on the right side.

Type “flip a coin,” or “roll a die
Google will display an animated die or coin that will provide a random result with each search. If you don’t have an actual coin or die on you, this is a great alternative.

Type “[actor’s name] Bacon Number
The Bacon number here relates to the classic game “Six Degrees of Kevin Bacon,” not the sweet meat. In the game, you’re supposed to figure out how many films separate an actor from another movie with Kevin Bacon in it. Although, we think that automating the game like this kind of takes the fun out of it.

Type “fun facts
Feeling curious? This egg will provide you with a random fact card. As a bonus, this is an easy way to play a game of trivia with your friends.

Type “The answer to the ultimate question of life the universe and everything” (no punctuation)
Fans of The Hitchhiker’s Guide to the Galaxy will of course know the answer to this.

Type “Google Pacman
In yet another nod to video games, Google made a playable game of Pac-Man as a doodle in 2010 to celebrate the game’s 30th anniversary--a doodle responsible for costing the US economy $120 million in lost productivity, or 5 million wasted work hours, upon its release. Thankfully, Google decided to keep the game up. Good news for bored office workers, not so much for the economy.

These are our top 10 favorite Google Easter eggs, there are actually many more to be found. Can you think of one or two eggs that we didn’t go over? Share them with us in the comments!

Bonus egg: “Do a barrel roll!”

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Reminder: Windows 10 Free Upgrade Period Ends July 29th

Reminder: Windows 10 Free Upgrade Period Ends July 29th

It’s been over two years since Microsoft officially cut the cord on Windows XP. As the most popular Windows operating system at the time, it was a huge blow to both businesses and consumers alike. Thankfully, a migration to Windows 10 isn’t nearly as difficult as one from XP. What lessons can be learned from Windows XP’s end of life event that can be applied to upgrading to Windows 10?

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Wireless Retinal Implants Give Blind People Mild Eye Irritation

Wireless Retinal Implants Give Blind People Mild Eye Irritation

Technology has unlocked some marvelous advancements for human civilization, and thanks to the Argus device by Second Sight, it can now provide a cure for blindness!

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