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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Percussive Maintenance is a BAD Idea

Why Percussive Maintenance is a BAD Idea

We’re all familiar with the old, cliched joke where someone needs to give their technology a good smack in order for it to work right—and by some miracle, it works. The thing is, it isn’t a miracle, and can sometimes be effective. Having said that, this is not a strategy that we would recommend.

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Managed Services – The Ultimate SMB Budget Hack

Managed Services – The Ultimate SMB Budget Hack

It’s not often that something profoundly changes the landscape of business technology management as much as managed services has. When implemented correctly, managed IT services can completely replace the traditional methods of technology management within a company, and it all starts with changing not just your budgeting practices but also your maintenance practices.

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ALERT: Log4j is the Most Dangerous Vulnerability in Recent History and Your Business Needs to Act NOW

ALERT: Log4j is the Most Dangerous Vulnerability in Recent History and Your Business Needs to Act NOW

A vulnerability was recently discovered that is effectively guaranteed to impact all computer users, from private users to businesses. While this situation will take some time to resolve fully, we want to make sure you know everything that needs to be done to protect yourself from Log4j.

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Cybersecurity Helps Keep Your Law Firm’s Data from Being Distributed Pro Bono

Cybersecurity Helps Keep Your Law Firm’s Data from Being Distributed Pro Bono

It can be too easy to overlook the importance of technology and its security, particularly in industries that are deeply steeped in tradition, regardless of how crucial that security may seem when actually considered. Just consider the modern law firm, where technology, data, and the security of such is paramount.

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Could Your IT Repair Itself After a Cyberattack?

Could Your IT Repair Itself After a Cyberattack?

Cybersecurity is a massively important consideration for today’s businesses, and as a result, managing it is often given a considerable amount of time. However, recent developments suggest that this time can potentially be reduced by the use of “self-healing” security software. We know that this sounds a little out there, but stay with us! We’ll explain.

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3 Decisions You’ll Want to Avoid Concerning Your Technology

3 Decisions You’ll Want to Avoid Concerning Your Technology

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the kind of value from your tech that you’d expect of it, you need to approach it by making good decisions. We wanted to go over a few ways not to do so, to help you avoid undesirable situations.

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How Managed IT Services Can Benefit Your Business’ Bottom Line

How Managed IT Services Can Benefit Your Business’ Bottom Line

For many businesses, despite the incredible benefits that technology can provide, it is often a source of great stress. This is especially true for the small business owner, who often has much more restrictive parameters to work with, such as a limited budget, workforce, and even the workspace or office. How can organizations like yours stay competitive against companies that have so many more resources available to them? One answer, in terms of technology management, is managed services.

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Why You Need to Consider Managed IT Now More Than Ever

Why You Need to Consider Managed IT Now More Than Ever

For most of the past years small business owners have been raked over the coals as dealing with sudden economic and political shifts isn’t often great on the budget. In fact, many businesses haven’t made it this far. If yours has, you are almost certainly looking for value in every business investment that you make. There are few investments that you can make for your business that carry more value than managed IT services. Today, we’ll tell you how.

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Managed IT Can Change the Way Your Business Functions

Managed IT Can Change the Way Your Business Functions

Technology has made its way into nearly every business, especially in 2020 with all that has been going on. There really is no choice, but with the commitment to technology there comes risk. If technology fails, your business takes a step back. Today, we will discuss how managed IT services work to manage your risk and keep your IT running effectively. 

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What the Retirement of Adobe Flash Means to Your Business

What the Retirement of Adobe Flash Means to Your Business

Once December 31st brings the New Year around, support for the once-popular Adobe Flash Player will officially end. Of course, it isn’t every day that a 24-year-old software is taken out of commission, so it only makes sense to wonder how much this will impact businesses.

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How You Can Make IT’s Life Easier

How You Can Make IT’s Life Easier

Business relationships, especially between you and a service provider or you and a coworker, are crucial to a business’ success. However, maintaining these relationships can be challenging when there’s a good chance that your actions might create more work for another person. Let’s go over why your relationship with IT may be strained, and offer a few tips to help fix it.

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Tip of the Week: Monitor Your Hardware While Out of the Office

Tip of the Week: Monitor Your Hardware While Out of the Office

Businesses are just now starting to reopen as stay-at-home orders are lapsing or going to lapse. For many of those businesses, remote solutions have got them through this ordeal and for many others they continue to deploy a remote workforce. For companies still promoting telework, monitoring your local IT environment is something that you need a solution for. For this week’s tip, we’ll discuss some of the best practices you can use to monitor your IT while out of the office.

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How to Judge the Quality of an IT Provider’s Services

How to Judge the Quality of an IT Provider’s Services

It’s a safe assumption that your business relies on some technology in order to operate (after all, you are reading a blog on the Internet). As a result, it is likely that you will require some level of IT support at some point. While this may sound like something simple enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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Tip of the Week: Turn It Off and Turn It On, Again

Tip of the Week: Turn It Off and Turn It On, Again

The people that support a business’ information systems are widely renowned as a bunch of nerds sitting in a basement office waiting for someone that matters calls them upstairs. Now, we think this characterization is unfair (of course), but since our jobs are so technical, it can be hard to relate with clients all the time. Fortunately for us, the most useful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried turning it off, and turning it back on? 

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The Value That Managed IT Services Bring to the Table

The Value That Managed IT Services Bring to the Table

We’re always trying to get our message out, sharing how our services can bring value to just about any kind of business - including nonprofits and municipalities - seeing as just about every business today relies on technology to some degree. Here, we wanted to demonstrate how that value can present itself through managed services.

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What Value Do Managed Services Offer? Finally, Procurement

What Value Do Managed Services Offer? Finally, Procurement

The information technology solutions that are out there for businesses to utilize are constantly improving. While these improvements are beneficial to your operational abilities, you do need to make sure you are staying up to date. This is where a managed service provider can help. Here, in the final part of our series exploring the value of managed services, we’re considering procurement assistance.

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What Value Do Managed Services Offer? Secondly, Support

What Value Do Managed Services Offer? Secondly, Support

It wasn't too long ago that we had to lug a computer into the shop to get it fixed if something were to go wrong with it. Frankly, with the pace that business is conducted at today, this approach simply isn’t effective for businesses any longer. Now, with the support of a managed service provider, support is available much more efficiently and affordably than ever.

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Fix Any Bit of Data Leakage

Fix Any Bit of Data Leakage

How valuable is the data that you’ve collected during your time in business? What would it mean if it were to leak somewhere beyond your control? Today we’ll discuss ways to control your data leakage.

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Ask Your Managed Service Provider These 6 Questions

Ask Your Managed Service Provider These 6 Questions

Your business’ technology solutions might be a major point of contention for your bottom line, but that doesn’t mean that you can’t create value with it. In fact, one of the best ways you can create value for your business’ IT is by implementing a better way of managing it. We’ll walk you through what it means to shift from break-fix IT to managed IT services, as well as what questions you should ask to expedite the process.

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Three Gifts for Your IT Resource

Three Gifts for Your IT Resource

The holiday season is here, and the spirit of giving is in the air. Why not give the IT professional in your life a few things that they’ve been wishing for all year? Here, we’ve compiled a list of things you can give them, some of which will cost you (and your business) nothing.

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