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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Problem With Devaluing Employees

The Problem With Devaluing Employees

Running a business can be tough and result in a lot of frustration from staff, management, and customers. Sometimes that frustration can boil over and cause consternation among the core elements that need to function for a business to be successful. This week, let’s look at an issue that can really hurt your business.

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Which Leadership Style Do You Tend to Use in Your Business?

Which Leadership Style Do You Tend to Use in Your Business?

Leadership can take many forms. As a leader in your own company, it can pay to understand what form of leadership you tend to express when working with your team. Let’s review some leadership styles to see if anything resonates.

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3 Huge Benefits of Adding Help Desk Support to Your Staff

3 Huge Benefits of Adding Help Desk Support to Your Staff

Do you have employees who struggle with their technology? Chances are that there will always be individuals who are not as proficient with it as you might expect, and without a dedicated IT resource to ask for assistance, they might get frustrated and disengage with their work. You need to provide the right support to your employees, and you’re in luck; we have just the right solution to your problems: a help desk!

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What Makes Outsourcing IT So Valuable for SMBs?

What Makes Outsourcing IT So Valuable for SMBs?

Technology has ingrained itself into just about every facet of modern life, particularly in the business world where every competitive edge makes a difference. Many small and medium-sized businesses simply don’t have the staff on-hand to manage and maintain their technology solutions, instead opting to outsource this important responsibility to managed service providers (MSPs).

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Three of the Biggest Security Solutions You Might Not Be Using

Three of the Biggest Security Solutions You Might Not Be Using

Your typical IT professional might suggest some common methods of network security like implementing better preventative measures, like firewalls and antivirus. However, there is more that goes into network security—far more. If you’re not careful, you could accidentally miss some of these three security solutions and expose your business to potential threats. But we’re not about to let that happen!

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Implement These Collaboration Tools for Your Growing SMB

Implement These Collaboration Tools for Your Growing SMB

Collaboration is a key component of any business, and in today’s remote and hybrid work environment, it’s even more important than ever. Technology can facilitate collaboration in amazing ways, particularly for growing businesses that are quickly outgrowing their current accommodations.

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What to Know About Your Business’ Wireless Router

What to Know About Your Business’ Wireless Router

The modern workplace wouldn’t exist as it does without the advent of wireless Internet or Wi-Fi. Understanding how your wireless router works can be incredibly helpful for any business owner, and it can help you get even more out of your wireless connection. Today, we want to share some information about wireless routers that can help you use them more effectively.

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How to Scale a Growing Business (Using Technology to Your Advantage)

How to Scale a Growing Business (Using Technology to Your Advantage)

If you could generate more revenue without spending more, wouldn’t you?

If you share most people's goals and aspirations, the answer is a resounding and enthusiastic “yes.” Scaling a business is an important element of continued success—provided it is carried out correctly. Let’s discuss how you can help ensure your success, partly by implementing the right technology.

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You Deserve IT Services Shaped to Your Needs

You Deserve IT Services Shaped to Your Needs

For any business to succeed, it needs to exhibit some degree of empathy toward its audience. Otherwise, the services and products they offer will be less likely to meet the priorities and needs that its targets are experiencing.

As a managed service provider, this is perhaps most true of us, as our services revolve around predicting the needs of our clientele and resolving them… ideally, before the client even realizes they have a need to fulfill.

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3 IT Metrics to Pay Attention To

3 IT Metrics to Pay Attention To

Any business can benefit from data and use it to improve its operations. This is especially the case where information technology is involved. By collecting the right metrics, you can better evaluate your business IT’s performance and identify areas for improvement.

Let’s review what some of these metrics should be.

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XLoader Android Malware Runs in the Background and Steals Your Data

XLoader Android Malware Runs in the Background and Steals Your Data

Mobile malware isn’t common, but it’s growing increasingly more so. You may have heard of a malware called XLoader, which has been used to victimize people in over seven countries. This mobile threat has seen various iterations over the past several years, but you should be especially concerned these days.

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Did You Know? Big Tech Companies Don’t Care About Your Data Privacy

Did You Know? Big Tech Companies Don’t Care About Your Data Privacy

How important do you consider security for your personal and private data on your web-connected accounts? If you don’t think about it often, you should be; countless entities out there—including major enterprises and providers you trust—do not respect your data privacy and security. Let’s discuss how some large companies take advantage of your data and some of the questions you should consider when trusting these companies with your data.

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Here are the Basics of the 3-2-1 Backup Rule

Here are the Basics of the 3-2-1 Backup Rule

The 3-2-1 rule is a pretty standard reference for data backup and disaster recovery, but what does this rule actually entail? Today, we want to explain perhaps the most important concept to prolonging the life of your business, even in the face of difficult and trying circumstances.

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Three of the Most Helpful SaaS Applications Out There

Three of the Most Helpful SaaS Applications Out There

Software is an important part of any business’ toolset, and for small businesses, Software as a Service, or SaaS, is the most cost-effective way to take advantage of it. The most profitable companies in the world run on SaaS, and so too can your business. Let’s go over some of the most powerful solutions your organization can implement in the realm of software and how they can benefit your success.

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Tip of the Week: Making Your Network VoIP-Friendly

Tip of the Week: Making Your Network VoIP-Friendly

We could go on and on about the benefits of using Voice over Internet Protocol (also known as VoIP) for your business telephone needs. However, it is important that you do everything you can to prepare your network for this kind of utilization. Let’s review a few tips to help make sure your network is properly optimized for VoIP.

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How to Convert and Edit a PDF File

How to Convert and Edit a PDF File

PDF, which stands for Portable Document Format, is a type of file that business professionals are all too familiar with. While most are aware of and appreciative of this file type, they likely are not aware of some of the more fun and useful features afforded to them. Let’s explore just what PDFs are capable of, including how to make and edit them.

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Tip of the Week: Keep Your Tech Clean and Efficient

Tip of the Week: Keep Your Tech Clean and Efficient

From smartphones to laptops and everything in between, our devices are constantly exposed to dirt, dust, and germs. Keeping your technology clean ensures a longer lifespan for your devices and promotes a user’s health. Today, we'll explore four practical tips to help you keep your technology clean and functioning at its best.

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The Best Practices of Video Conferencing

The Best Practices of Video Conferencing

Video conferencing has really taken off in recent years, due in no small part to the COVID-19 pandemic, which forced remote work on most businesses worldwide. However, businesses see the benefits of video conferencing, and it has now cemented itself as a go-to communications solution for all businesses. Today, we want to discuss how to make virtual meetings and video conferencing more productive and more engaging.

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Why You Need to Use a Surge Protector, Not a Power Strip

Why You Need to Use a Surge Protector, Not a Power Strip

It’s easy to look at a power strip and a surge protector and question if there’s anything that actually makes them different. After all, they both give you extra plugs, right?

Yes, but there’s more to it than just that. Let’s review some of the important differences between the two that make one a far better choice for your business’ power delivery needs.

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Don’t Want to Fully Outsource? Consider Co-Managed IT

Don’t Want to Fully Outsource? Consider Co-Managed IT

SMBs need to be able to navigate the complexities of IT, whether it’s with a completely outsourced IT department or an in-house team of technicians. However, if you are thinking of technology management in this black-and-white way, you are eliminating the potential for enormous benefit through the use of co-managed IT.

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