Contact us today!

FRS Pros Blog

Coronavirus is Shifting the Communications Industry

Coronavirus is Shifting the Communications Industry

With COVID-19 urging people to remain at home, many telecommunications companies have started to make concessions to make life easier for their customers. Whether it is used for entertainment, work, or communication, Internet access is crucial right now, and so ISPs and cell carriers are taking steps to help facilitate this. 

What follows are the measures that the major providers are now enacting via their offers to their customers.


  • Late payments no longer incur fees or termination of service
  • AT&T hotspots are now publicly accessible
  • Eliminated data caps and overage fees


  • Late payments no longer incur fees or termination of service
  • Comcast hotspots are now publicly accessible
  • Comcast’s 1TB data cap is paused
  • Data speeds are boosted to 25/3 megabits per second
  • All new and existing Internet Essentials customers get two months of complimentary service


  • Two months of 100Mbps broadband and Wi-Fi is free to households with kids still in school or college
  • Spectrum hotspots are now publicly accessible

T-Mobile (Including Sprint, Post-Merger)

  • Late payments no longer incur fees or termination of service
  • Unlimited data and 20GB of hotspot data
  • Free calls to select countries impacted by COVID-19


  • Late payments no longer incur fees or termination of service for residences or small businesses
  • Verizon hotspots are now publicly accessible
  • The shift to 5G service has been accelerated

Of course, there is no guarantee that these changes will continue once the coronavirus situation has been reduced or resolved. However, there is no telling how consumers will react to returning to how things once were--so there may be some prospect of these changes becoming a little more permanent.

How has your business coped with the effects of the coronavirus outbreak? Tell us in the comments!

What You Need to Consider to Securely Permit Remot...
Let’s Look at the Different Types of Ransomware

Mobile? Grab this Article!


Tag Cloud

Tip of the Week Security Technology Best Practices Productivity Network Security Business Computing Privacy Internet User Tips Hackers Software Google Cloud Microsoft Hardware Efficiency Innovation Computer Business Management Data Hosted Solutions Communication Email Windows 10 Smartphones Tech Term IT Services Mobile Devices Cybersecurity Data Backup IT Support Malware Business Office 365 Data Recovery Android Backup Small Business Disaster Recovery Smartphone Upgrade Browser Outsourced IT Workplace Tips Internet of Things Gadgets Windows VoIP Cloud Computing Apps Users Communications Data Security Collaboration Phishing Business Continuity Information Network Automation Cybercrime Ransomware Saving Money Managed IT Services Mobile Device Management Microsoft Office Miscellaneous Facebook Operating System Managed Service Two-factor Authentication Vulnerability Money Artificial Intelligence OneNote Alert Passwords Law Enforcement Social Media Health Employer-Employee Relationship Server Blockchain Spam Chrome Mobile Office Holiday Best Practice Managed IT Services Networking IT Support Managed IT Virtualization Quick Tips Applications Wireless Printing Bring Your Own Device Telephone Systems Tech Support Data Storage Retail Password Mobile Device Information Technology Windows 7 Word Conferencing Hacking Patch Management Gmail Project Management Windows 10 Managed Service Provider Save Money Computers Data Breach Bandwidth Unsupported Software Augmented Reality BYOD Router Access Control App Google Drive Settings Search Fraud Encryption Avoiding Downtime Mobility Productivity Safety Mobile Security Evernote Sports SaaS Vendor Proactive IT Google Assistant User Error Going Green Social Hybrid Cloud Touchscreen Telephony Risk Management Government WiFi Remote Workers Cortana Voice over Internet Protocol Data Loss Robot Wi-Fi Update Business Technology Audit Wireless Charging Politics Meetings The Internet of Things Google Docs Shortcut Software as a Service Data Protection Hard Drive Display VPN iPhone Devices Human Resources BDR Cost Management IT Management History Budget Payment Cards Marketing WannaCry Travel Wireless Technology Commerce Excel Data Management File Sharing Application Paperless Office Hosted Solution Antivirus Telephone Firewall Apple Streaming Media Employee Webinar Lithium-ion battery Transportation Tablets Maintenance Security Cameras Consultant Laptop eCommerce Sales Proactive Projects Smartwatch Private Cloud HIPAA Sync PowerPoint Admin Remote Monitoring Virtual Private Network Storage Social Engineering Access Battery OneDrive Hyperlink Processor Edge Chromecast Instant Messaging Hacker Break/Fix IT solutions Hosted Desktop FAQ Identity Printers Development NFL eWaste Emergency Machine Learning Touchpad Fiber Optics Websites Server Maintenance Remote Work Wireless Internet Saving Time Identities Internet Exlporer Point of Sale Employee-Employer Relationship iOS WIndows Server 2008 Charger Entertainment Value Wasting Time Benchmarks Ciminal Keyboard Medical IT Windows 10s HBO Smart Devices Data Privacy Computer Care Nanotechnology Micrsosoft Device Security Amazon Downtime Screen Mirroring Humor Holidays Data Theft Uninterrupted Power Supply Identity Theft Investment Net Neutrality Adobe Workers Gamification Keyboard Shortcuts Unified Threat Management Managed IT Service Legislation Language Office Accessory Myths 5G Solid State Drive Sabotage Troubleshooting Personal Information Vendor Management Root Cause Analysis Business Intelligence Windows Ink Virtual Assistant E-Commerce Emails Cast Copiers Gifts Computing Computer Fan ROI Reputation Internet Service Provider Licensing Updates Files Memory Upgrades Managed Services Provider Comparison DDoS Scam Testing Outlook Disaster Computer Forensics Peripheral Data storage Threats Microsoft Excel IT budget Recovery Education YouTube Hard Disk Drive PC CRM Samsung Chromebook Co-Managed Services Remote Computing Digital Signage Google Maps Spyware Alexa for Business Inventory Credit Cards App store Windows Server 2008 R2 Microsoft Word Financial Payroll Facebook Privacy Specifications Virus Camera AI Legal Management Scams Administrator Employees IT Solutions Save Time Communitications Training Monitors Office tips Thank You Computer Accessories Flexibility Music Advertising Smart Technology Television CrashOverride Compliance Company Culture Congratulations Scalability Analytics End of Support Regulation HaaS Relocation Black Market Cleaning Big Data Automobile Twitter Managing Stress USB Worker How To Books PDF Video Games Experience Hiring/Firing Mobile Computing Work/Life Balance Virtual Reality Current Events Electronic Medical Records Text Messaging Crowdsourcing Employer Employee Relationship es Phone System Cache Benefits