FRS Pros Blog

Some people may say that operational efficiency and productivity are only measures of how well managers are able to manage. Make no mistake about it, productivity is important to workers, too. When COVID-19 spurred lawmakers to create stay-at-home orders in March of 2020, the fear was that productivity would decrease so much that it would destroy society. This obviously didn’t happen, but there has been some ebb and flow of the productivity metrics since the beginning of the pandemic. Let’s take a look at productivity during COVID-19.

For most of the past years small business owners have been raked over the coals as dealing with sudden economic and political shifts isn’t often great on the budget. In fact, many businesses haven’t made it this far. If yours has, you are almost certainly looking for value in every business investment that you make. There are few investments that you can make for your business that carry more value than managed IT services. Today, we’ll tell you how.

With so much confusion, crisis, and conflict happening over the past year, businesses of all sizes have turned to technology as a necessary means of remaining open. As a result, the perspective many these businesses have of their IT has shifted considerably. Let’s explore some of the revelations that organizations have had, and how they’ll impact operations from this point on.

Technology has made its way into nearly every business, especially in 2020 with all that has been going on. There really is no choice, but with the commitment to technology there comes risk. If technology fails, your business takes a step back. Today, we will discuss how managed IT services work to manage your risk and keep your IT running effectively. 

Many business owners understand the benefits that technology can have for a business, but just can’t bring themselves to commit to implementing that technology due to the cost, either in capital expenditures or in the shift in operations. The fear of not being able to successfully integrate certain technology will, over time, hold your business back. Today, we’ll describe why it’s essential to have a technology strategy, and how to stick to it. 

If there is one thing we tell every would-be client of ours, it is that it is essential that they secure their data with a comprehensive backup and recovery system. This is not to make our lives easier or to sell products, it is a fact, and said strictly for their own benefit. Even the smallest organizations need protection against situations that could put all their staff’s hard work in jeopardy. Let’s take a look at why backup is so important.

Professional services include some of the oldest professions in the world, and some of the newest. Regardless of what kind of professional services business you run, it is hard to continue to meet your customer’s needs without incorporating some technological changes. Furthermore, there are new innovations that can help your business thrive. Let’s examine some of this technology to see if it could benefit your business.

Remote work has been crucial to many businesses as they work to sustain themselves throughout the COVID-19 pandemic. However, as businesses have adopted these new methods of operation, it has become clear that remote work is likely to be much more than a survival tactic moving forward. Let’s look to a recent survey to see how remote work is influencing these businesses.

The improvement in technology directly contributes to the amount of productivity business sees. One place this is evident is in the way in which businesses use collaboration tools to move business forward. Let’s take a brief look at what exactly we mean by collaboration tools and how they benefit the businesses that use them. 

As the COVID-19 pandemic rolls on, many businesses continue to operate remotely with an eye toward reopening their office soon. Today, we thought it would be a perfect time to go over a couple of things that small business owners will need to address as people begin coming back into the workplace. 

Businesses are now in the process of reopening. While there are sure to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to how they operate. As you reignite your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, we will take a look at some strategies to promote end-to-end security at your company.

Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there is also a very real risk associated with reopening too late. To help avoid either scenario, the right technology solutions will prove to be indispensable.

Businesses of all types rely on their telephone systems. Today, there is an option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system. Today, we’ll take a look at VoiP and why it’s such a good option for your business.

Every business needs a continuity plan (BCP) so that if their business is forced to deal with problems that arise for any reason, that they have a working plan to get the business back up and operating as intended quickly. It’s one thing to have it all written down on paper, outlining how things are supposed to go, and quite another thing to have a working strategy when faced with operational interruptions. Today, we’ll go through some of the basics of business continuity to help you understand all that goes into a successful plan. 

A lot of people have been working from home for the better part of a month, but the rise of the remote worker was happening long before the COVID-19 outbreak demanded people work from home. Today, business owners that wouldn’t typically be in favor of a remote workforce are starting to come around as they see comparable productivity and less overhead costs than normal. With their remote workforce doing pretty well, one problem that these business owners are seeing is periodic miscommunication. Let’s take a look how to improve your company’s remote communications with technology you probably already have access to. 

While COVID-19 has largely dominated the public awareness and created huge shifts and interruptions to businesses of all sizes, small businesses have clearly been impacted the most--essential and non-essential businesses alike. Of course, this doesn’t mean that large enterprises and corporations aren’t also affected. The difference is, these enterprises and corporations are sometimes better equipped to do something about it… which many have.

We’ve all heard the title CEO before, business shorthand for Chief Executive Officer. In fact, it may be a title that you hold yourself. While the CEO of a company is undoubtedly important, it is crucial to consider what other c-level roles should also be filled. As a technology-centric company, we often consider roles like the CIO, the CTO, and soon enough, the CDO to be just as important. 

There are a lot of businesses that depend on their Customer Relationship Management (CRM) platform. It’s not just used to manage their customer relationship, it also helps with production, invoicing, operations, human resources, and more. Today, we’ll take a look at the CRM and see how strategic use of this platform can help build your business. 

It’s a safe assumption that your business relies on some technology in order to operate (after all, you are reading a blog on the Internet). As a result, it is likely that you will require some level of IT support at some point. While this may sound like something simple enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.