Contact us today!

FRS Pros Blog

A Brief Review of (Some) VoIP Features

A Brief Review of (Some) VoIP Features

VoIP (Voice over Internet Protocol) solutions famously offer businesses some significant cost savings. While this may be the extent of many people’s understanding of its value, VoIP actually has a lot more to offer. That’s why we wanted to go over just a few of its benefits - to provide a bit of insight into what makes VoIP such a great choice for today’s organizations.

How is VoIP Different than the Normal Telephone Service?

To the casual onlooker, there isn’t really any difference between VoIP and traditional telephony… the phone rings, you answer it, and you have a conversation with whoever is on the other end. However, when you’re the one using it (or at least paying for its use), VoIP offers a few advantages that set it high above the traditional approach, in addition to the aforementioned cost savings.

Like the cost savings, most of these advantages can be attributed to how Voice over Internet Protocol data is delivered: over the Internet. This method allows for other useful capabilities.

It is important to mention that many of these capabilities are available through a traditional phone solution, but there are those that are only possible with VoIP, and all of them will cost extra. Standard VoIP solutions usually include these same capabilities, making a traditional telephone service the more expensive (and less impressive) alternative.

Here are just a few such capabilities that VoIP offers:

Call Forwarding/Mobile Applications

You never want to miss a business call if it can be helped, which is why VoIP’s ability to integrate with your mobile device or even an existing landline is so useful. If a call goes unanswered in the office, other numbers for that contact can be tried. Most VoIP solutions offer mobile applications that also allow calls to be answered from the mobile device in question.

As a result, you and your staff are capable of maintaining communication from anywhere that there’s Wi-Fi available or that a mobile signal can be established. This means that your employees who travel for work can remain in the loop, and your productivity is that much less reliant on your team being in the office.

Call Recording

We’ve all been an important phone call where a key piece of information has been shared, only to later realize we can’t remember specifically what was said. VoIP solutions help to resolve this by offering the option to record a conversation, allowing you to return to different spots for reference. As an added benefit, you can also use these recordings as training materials, demonstrating practical examples of certain kinds of calls.


On a related note, VoIP can be extremely useful as a conferencing tool, as long as your team can handle it. With most of your VoIP options conference-bridging, more of your staff can participate in the dialogue.

To learn more about VoIP and the other benefits it offers, give us a call at 561-795-2000.

Tip of the Week: 3 Considerations When Securing Pe...
Best Practices for Your Access Management

Mobile? Grab this Article!


Tag Cloud

Tip of the Week Security Technology Best Practices Network Security Productivity Privacy Business Computing Hackers Software Internet User Tips Google Microsoft Hardware Cloud Innovation Computer Business Management Data Efficiency Smartphones Windows 10 Tech Term Email Hosted Solutions Mobile Devices Data Backup Communication Cybersecurity IT Support Malware IT Services Android Smartphone Office 365 Data Recovery Upgrade Outsourced IT Business Browser Internet of Things Gadgets Backup Windows Small Business Workplace Tips Apps VoIP Phishing Users Communications Data Security Information Disaster Recovery Managed IT Services Automation Cybercrime Cloud Computing Business Continuity Saving Money Managed Service Miscellaneous Ransomware Facebook Mobile Device Management Operating System Network OneNote Server Alert Blockchain Passwords Two-factor Authentication Law Enforcement Social Media Employer-Employee Relationship Vulnerability Money Collaboration Artificial Intelligence Managed IT Services IT Support Best Practice Managed IT Networking Health Applications Spam Wireless Microsoft Office Chrome Holiday Virtualization Mobile Device Access Control Information Technology Telephone Systems Printing Bring Your Own Device Tech Support Managed Service Provider Password Retail Augmented Reality BYOD Unsupported Software Router App Word Quick Tips Hacking Windows 7 Windows 10 Google Drive Settings Gmail Save Money Project Management Patch Management Computers Data Storage Bandwidth Data Breach Travel Government Data Management File Sharing Wi-Fi Paperless Office Excel Update Productivity Fraud Robot Audit Mobile Office Meetings Shortcut Data Protection Mobile Security Politics Sports Vendor The Internet of Things Evernote Google Assistant User Error BDR VPN iPhone Telephony Cost Management Hybrid Cloud IT Management History Marketing Cortana Voice over Internet Protocol Data Loss Commerce WannaCry Application Conferencing Encryption Hosted Solution Business Technology Safety Avoiding Downtime Mobility Google Docs Software as a Service Search Wireless Charging SaaS Devices Proactive IT Hard Drive Display Human Resources Budget Touchscreen Risk Management Wireless Technology WiFi Payment Cards Going Green Social Windows Server 2008 R2 Microsoft Word Financial Payroll Keyboard Administrator Facebook Privacy Windows 10s Specifications HBO Virus Camera Entertainment Management Streaming Media Scams Screen Mirroring Employees Identity Theft Lithium-ion battery AI Computer Care Nanotechnology Telephone Humor Firewall Unified Threat Management Apple Employee Office Tablets Maintenance Security Cameras Access eCommerce Solid State Drive Sales Proactive Projects PowerPoint Admin Personal Information Chromecast Virtual Private Network Emails Storage Cast Social Engineering OneDrive Vendor Management Smartwatch HIPAA Sync Root Cause Analysis Hyperlink Processor Upgrades Edge Break/Fix Scam Hosted Desktop Computer Fan FAQ Development NFL eWaste Machine Learning Education Reputation Internet Exlporer Fiber Optics Hard Disk Drive Websites Identity Printers Wireless Internet Saving Time Remote Workers Identities Employee-Employer Relationship Samsung Data storage Server Maintenance Remote Work Value Wasting Time Benchmarks Ciminal Medical IT Remote Computing Uninterrupted Power Supply Smart Devices Charger Micrsosoft Device Security Amazon Downtime Holidays IT Solutions Data Theft Data Privacy Legal Adobe Workers Gamification Keyboard Shortcuts Managed IT Service Webinar Legislation Language Antivirus Investment Accessory Myths Consultant 5G Sabotage Troubleshooting Laptop Files Business Intelligence Windows Ink Remote Monitoring Virtual Assistant E-Commerce Battery Transportation DDoS Copiers Gifts Computing Licensing Updates Memory Instant Messaging Hacker Private Cloud Recovery Managed Services Provider IT solutions Comparison Testing Disaster ROI Computer Forensics Peripheral Emergency Threats Microsoft Excel IT budget YouTube PC CRM Outlook Touchpad Digital Signage Google Maps Spyware Alexa for Business Point of Sale Inventory iOS Credit Cards WIndows Server 2008 App store Chromebook Co-Managed Services Black Market Cleaning HaaS End of Support es Big Data Automobile Thank You Relocation Communitications Managing Stress USB Worker How To Books Compliance Congratulations PDF Hiring/Firing Video Games Experience Virtual Reality Mobile Computing Work/Life Balance Current Events Electronic Medical Records Regulation Crowdsourcing Employer Employee Relationship Text Messaging Cache Benefits Phone System Save Time Net Neutrality Twitter Computer Accessories Training Monitors Music Office tips Smart Technology Flexibility Television CrashOverride Advertising Company Culture Scalability Analytics