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FRS Pros Blog

FRS Pros has been serving the United States area since over a Decade, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Encourage Remote Collaboration

Tip of the Week: How to Encourage Remote Collaboration

Recent events have shown how useful a remote workforce can prove to be, but this method of maintaining productivity isn’t without its challenges. For instance, a staff that is used to working side-by-side in an office may have difficulties in adjusting to this new work paradigm. Fortunately, there are a few company activities that can help make better remote habits stick. Let’s go over a few for this week’s tip.

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Business Improvements to Consider as You Resume Operations

Business Improvements to Consider as You Resume Operations

Businesses are now in the process of reopening. While there are sure to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to how they operate. As you reignite your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

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What We Can Learn from the 2020 Data Breach Investigations Report

What We Can Learn from the 2020 Data Breach Investigations Report

Starting in 2008, Verizon has produced a report outlining the cybersecurity incident trends that the previous year demonstrated. In doing so, they have provided a resource that gives businesses greater insights into where their cybersecurity efforts need to be focused. Let’s go over some of 2019’s trends and insights that were highlighted in the Verizon Business 2020 Data Breach Investigations Report (DBIR).

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Tip of the Week: Opening Your Needed Programs on Startup

Tip of the Week: Opening Your Needed Programs on Startup

If you were to look at any company’s list of priorities, chances are that “productivity” could be found somewhere at the top of the list. Current circumstances being what they are and many processes shifting as a result, this productivity is likely more of a challenge than normal. As any bit of saved time can increase productivity, we’re dedicating this week’s tip to a minor change you can make to accomplish this goal.

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IT Training That Is Sure to Get the Desired Effect

IT Training That Is Sure to Get the Desired Effect

A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, we will take a look at some strategies to promote end-to-end security at your company.

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How the Right Technology Can Help SMBs Reopen Safely

How the Right Technology Can Help SMBs Reopen Safely

Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there is also a very real risk associated with reopening too late. To help avoid either scenario, the right technology solutions will prove to be indispensable.

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Tip of the Week: How to Effectively Task Out Responsibilities

Tip of the Week: How to Effectively Task Out Responsibilities

With so many things that need to be accomplished each day, it always helps to have all the information needed to complete these tasks. If a task has no context assigned to it or no insight into how to approach it, productivity and morale are going to suffer. To prevent this, you need to properly task out your team’s goals. Here, we’ve provided some practices to help.

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Cybersecurity Takes Effort at 3 Levels

Cybersecurity Takes Effort at 3 Levels

The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you do with your technology, you need to look at it as three levels of security.

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Protecting Your Data Privacy Is Harder than Ever

Protecting Your Data Privacy Is Harder than Ever

If you consider it, it’s amazing how much trust people have in Internet-based companies. They not only believe that these companies will fulfill their expectations, but that they will work to provide protection for some of their most valuable and sensitive information. Let’s take a look at some of the data collection practices that companies use and what they do with that data. 

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Tip of the Week: Backup’s Value, in Two Scenarios

Tip of the Week: Backup’s Value, in Two Scenarios

Each week, we try to provide some tips to help you out in some way. This time, we want to take a somewhat different approach and instead present you with two potential scenarios that your business could encounter—one with and one without a backup solution in play—and let you see the benefit that our tip this week (protect your business with a backup solution) can present.

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Business Continuity Planning is Your Greatest Tool

Business Continuity Planning is Your Greatest Tool

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

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How to Make Video Conferencing Less Awkward for Everyone

How to Make Video Conferencing Less Awkward for Everyone

Right now, more business than ever is now conducted over video chat. You may have found yourself using it as a tool as you work remotely. However, while these conversations may help keep your team connected to one another, the experience certainly isn’t the same as what would be found in the office conference room. Here, we’re sharing a way to get rid of one of the biggest hurdles in remote collaboration.

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Tip of the Week: Three Ways Collaboration Can Be Improved

Tip of the Week: Three Ways Collaboration Can Be Improved

Collaboration is critical for a business’ success, but with more teams than ever split amongst their homes, it is arguably even more crucial to their operations. For this week’s tip, we’re going over three ways that your team can collaborate more effectively while making remote operations work.

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Two Tips for Managing Your Email in Outlook Better

Two Tips for Managing Your Email in Outlook Better

Email! We all know it. We all stare at it every day (or it stares down at us, depending on how you look at it). Microsoft Outlook has some neat features to help cut down on the time you spend managing your email. Let’s jump right into it.

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Three Ways the Cloud is a Cost-Effective Option for Businesses

Three Ways the Cloud is a Cost-Effective Option for Businesses

As technology has developed, the tools available for businesses to use have gained considerable benefits. One particularly paradigm-shifting advancement, the cloud, has allowed businesses access to better solutions than ever before, and with the bonus of making them easier to manage. Let’s go over a few such solutions that many businesses are now embracing.

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Tip of the Week: Four Essential Network Management Practices

Tip of the Week: Four Essential Network Management Practices

Businesses depend on their networks to effectively complete the tasks they need to accomplish, making it critically important that the one you rely on is managed properly. Let’s go over a few tips and best practices that can help you ensure that it is.

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VoIP Is a Complete Game Changer

VoIP Is a Complete Game Changer

Businesses of all types rely on their telephone systems. Today, there is an option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system. Today, we’ll take a look at VoiP and why it’s such a good option for your business.

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Technologies that Small Businesses Should Be Using

Technologies that Small Businesses Should Be Using

As time passes and technology is developed, a lot of the processes that businesses rely on become more efficient and stand to deliver greater benefits to the organizations that use them. These benefits are accessible to businesses of all sizes, including small businesses. Let’s go over a few small business needs, and how technology can assist with them.

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Tip of the Week: Monitor Your Hardware While Out of the Office

Tip of the Week: Monitor Your Hardware While Out of the Office

Businesses are just now starting to reopen as stay-at-home orders are lapsing or going to lapse. For many of those businesses, remote solutions have got them through this ordeal and for many others they continue to deploy a remote workforce. For companies still promoting telework, monitoring your local IT environment is something that you need a solution for. For this week’s tip, we’ll discuss some of the best practices you can use to monitor your IT while out of the office.

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The Importance of Secure Conferencing

The Importance of Secure Conferencing

Conferencing has been an important tool for businesses as stay-at-home orders have moved their operations out of the office and into worker’s homes. While there are dozens of video conferencing solutions on the market, businesses should consider security just as much as they consider functionality. Today, we’ll take a look at security for your company’s conferencing solutions.

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